What’s the difference between Zoho CRM and CRM Plus?

Which one is right for you?

Selecting the ideal CRM isn’t easy. Once you decide on Zoho CRM as the right platform, you’ll need to choose the most suitable version for your organization. Let’s explore the difference between Zoho and Zoho CRM Plus. 

Is Zoho CRM Plus part of Zoho One?

The Zoho CRM platform is an individual product, available in four editions.

Zoho One is an all-inclusive, enterprise level bundle of 40+ applications.

Zoho CRM Plus is a suite of nine different Zoho products. 

What is the difference between Zoho CRM and CRM Plus?

While the Zoho CRM is a stand-alone product, Zoho CRM Plus includes nine sales and production solutions. Your CRM Plus applications are easy to access under one dashboard.


What’s included in Zoho CRM Plus?

CRM Plus includes CRM, Projects, Desk, Sales IQ, Social, Analytics, SalesInbox, Campaigns, and Survey. These applications are included as their highest edition. This CRM suite will enable your team with sales and marketing tools, customer service solutions, and much more. Let’s review what each application offers.

CRM

The Zoho CRM Plus application offers salesforce automation. You’ll enjoy tools to automate the repetitive processes within your business that eat up time needlessly.

Campaigns

Zoho Campaigns is a tool to automate email marketing. Integrated with Zoho CRM, Campaigns helps automate interaction between sales and marketing.

Desk

Zoho Desk is a help desk application. Within Zoho Desk, you can manage customer support tasks, reporting, and contract management.

SalesIQ

Zoho SalesIQ is a sophisticated platform to improve sales and marketing practices. Identify, engage, and communicate with your visitors through Zoho SalesIQ.

Social

Zoho Social is a social media management interface. This tool supports companies as they expand their social media outreach. You can post and schedule from Zoho Social, as well as track your progress.

Projects

Zoho Projects is a cloud-based project management platform. From planning and collaboration to tracking work progress, Zoho Projects includes many features. 

Survey

Zoho Survey is a tool for building online questionnaires and surveys. You can create and promote surveys, and track your responses, through Zoho Survey.

Analytics

Zoho Analytics helps you collect and analyze data for reporting and more. Data connectors integrate various platforms into the Zoho interface. You’ll be able to model, structure, analyze, and report on your data however you wish.

Zia

Zoho Zia is an AI sales assistant, designed to help you optimize your CRM. Zia can do everything from data retrieval to sales projections!


Is Zoho CRM expensive?

Your Zoho CRM price is determined by the tier you select.

Standard begins at $14 per user, per month.

Professional begins at $23 per user, per month.

Enterprise begins at $40 per user, per month.

Ultimate begins at $52 per user, per month.

Zoho CRM Plus pricing begins at $50 per user, per month.


People Also Ask:

What is the main advantage of using Zoho?

Using Zoho CRM gives your decision-makers accurate data from across your organization using analytics and reports so they can react to market trends with better decisions.

Who should use Zoho CRM?

Zoho CRM is targeted toward small and medium businesses to help store customer/vendor data, improve customer engagements and increase conversion rates. Zoho CRM fuels a worldwide network of more than 150,000 businesses across 180 countries

What’s included in Zoho CRM Plus?

Zoho CRM Plus is a single platform that combines customer relationship management (CRM), an exclusive email client for salespeople, visitor tracking, help desk, project collaboration, email marketing, social media management, customer surveys, activity management, and metrics and KPIs.

Why not experience everything that Zoho has to offer with a Zoho trial? Schedule your Zoho free trial today

This article can also be found on LinkedIn Articles


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