Zoho Partner USA, Zoho One

Ten Things to look for in the Right Education Management Software

CRM or Software for the Education Industry

Customer Relationship Management (CRM) is a sort of software in which a business or other organization administers its interactions with customers, typically using data and acts as a communication help for groups and customers. In advanced educational organizations. Zoho One with CRM stores data and sorts it out in a manner that allows users to ease out admissions, focus on their marketing activities and track results at the other end. 

CRM systems like Zoho CRM for Education contain all which is to be known of a prospective student through profound integrations. It gives out all the data that assist you with arranging your methodology towards that specific first touchpoint inquiry to admissions. 

An educational CRM can act like a hero, it assists you with automating communication at each progression with that personal touch.

Zoho Subscriptions is an online billing platform for institutions, everything being equal. You can smoothen out your institutional measure utilizing this feature. It is generally utilized by educational and training institutes, gyms, freelancers, web developers, and publishers. It provides automatic payment updates, recurring billing, and different payment modes on Zoho Subscriptions.

However, how would you pick which software is appropriate for you?

The inquiries that follow will assist you with choosing the right customer relation software (CRM) for your institution and your needs so you can get down to a smooth, effective, and cost-friendly running of your institution. 

1. What are your goals and how might the platform assist you with achieving them?  

2. Do you need a conventional enterprise-class or higher education explicit solution?  

3. How simple is the solution to use? 

4. How much time does it require to be implemented? 

5. What do training and support resemble?

6. What applications and assets would you like to link to CRM?  

7. Who will be liable for deploying the CRM system?

Quintessential Components and Tools you need to search in an Educational Management Application: 

1. Online all day, every day 24/7

One of the most fundamental elements of an app is its accessibility – it must be available whenever it’s required. You wouldn’t need the app to close down while a student is uploading their task like assignments, tests, and projects, etc., or an instructor is entering grades. 

2. Customized Portals

A portal is an extraordinary way for an institution to permit its users to log into their devoted internal system and access significant data. Each of the instructors, students, and parents can have their own login to access the app and view student entries, tasks, grades, assignments, reports, etc.

3. Payment Alternatives

When giving an option for online fees payment, it’s necessary that your app is connected to a payment portal for the parents to pay expenses or for the administrators to purchase office supplies. The app should have the option to oblige diverse payment gateways for this process to occur smoothly. 

4. Integration

Your application ought to have the option to integrate with other third-party vendors and services, like Google, PayPal, WordPress, and many more. For instance, you can integrate your education management application with other core apps, similar to an employee database to recover student and staff subtleties. These integrations can improve your application by gathering different services all in one place. This element incredibly helps you when you need the advantage of taking care of transactions through your app or if you wish to send SMS messages to parents and students. 

5. Multiplatform Utilization

With proceeding advancements in innovation and technology, it’s impossible that users will just access your application from a PC. The app should be able to start from any platform PCs, phones, laptops, and tablets. Furthermore, it should have the option to adjust to fit various screens. 

6. Cloud-based

No one needs to lose their information. With all the administrative work and envelopes, it’s not difficult to lose significant information and records. Also, the time it takes to peruse those documents to track down a solitary bit of data, regardless of whether it’s a student record or a fee receipt. With cloud-based technology that gathers, stores, and saves an institution’s data in a unified area, instructors can easily access and use data whenever and wherever they wish to access it. 

7. User Friendly

One of the basic necessities of an app is that it should be user-friendly. There’s no reason for utilizing an app that you can’t figure out. Not every person is technically educated, which is the reason your app should not be difficult to learn and operate. 

8. Produce Reports

Gone are the days while making a respectable report that included designing data physically and utilizing your creative mind to change over it into a visual portrayal of your numbers. Apps can now naturally make graphical reports on any data that is entered, similar to students’ grades correlations or classrooms’ attendance reports. 

9. Customizable

There’s no reason for an app if you can’t customize it as per your particular necessities and prerequisites. Every institution has an exclusive set of requirements for an app, so observing one which can be customized for you is the objective. 

10. Increment ROI

From the base expense of implementation to going paperless, there are many components that influence the profit from the investment of an education management application. Yet, all that we’ve discussed above will guarantee a critical expansion in ROI.

CONCLUSION

In selecting the best CRM software for an institution, the investigation will be useful as it will open you to the alternatives you have and furthermore assist you with picking the most elite. For effective processing, an institution can think of Zoho Partner USA which helps institutions to implement their educational system with Zoho CRM with their 100% technical support. They offer an end-to-end suite for the online business of any institution.

Zoho Partner USA

Zoho CRM: Are Users Satisfied?

Customers are vital to business; no organization wants to lose customers. As a result, organizations of all sizes are spending a lot of time and money to support their expected customers and consider their requirements with the assistance of a viable CRM. One such CRM is driving the universe of business and is prestigiously known as the ZOHO CRM.

What is Zoho CRM?

Zoho CRM is a tool to build an online structure for all your business needs quickly and effectively.  It is a system to improve sales, marketing, customer service activities, and sorting processes grouped on a single platform. Several small, mid and large businesses, restaurants, educational institutes, banks, real estate, insurance, hospitals, travel, and others use CRMs like Zoho to handle their transactions and advertising measures.   

Advantages of Zoho CRM

Zoho CRM has an enormous list of advantages: 

  • End-to-End Customer Engagement 
  • Relevant Communication  
  • Easy Team Management  
  • Managed Database  
  • Task Assignment  
  • Workflow Automation  
  • Time and Cost Saving  
  • Setting functional Strategies  
  • Better Mobility and Functionality

Key Experiences from the Investigations Incorporate the following:

  • Zoho CRM, Pipedrive CRM, Oracle Sales Cloud, and Sugar CRM are the most famous with their clients. Software Reviews tracked down that these four CRM frameworks have the most elevated joined Value Index and Net Emotional Footprint scores across all CRM sellers remembered for the investigation. The Value Index metric catches the worth clients acquire from the product, given the costs they are paying. The Net Emotional Footprint estimates significant level client conclusion. 
  • The most-liked CRM vendors excel at combining customer service, providing application adaptability that empowers their customers to continue innovating and are constantly giving item improvements as a component of each new delivery. Software Reviews’ strategy adjusts the positive and negative view of CRM customers in determining their net emotional footprints and CX score. 
  • When inquired as to whether their CRM systems help them save time or not, clients gave the class a total Net Emotional Footprint score of 75%. The best four vendors scored over the total score on the positive emotional footprint scale. Like ERP systems, the higher the disappointment clients have with their CRM systems, the almost certain they are to remark on this part of execution too. The best number of reactions are for those vendors with Net Emotional Footprint scores of 63% or less – well below the total score of 75%.
  • With regards to being a roadblock to innovating versus helping customers innovate, four vendors scored more than 80%. The normal across totally positioned CRM sellers in the innovation classification is 79%. Zoho CRM drives all sellers in the investigation with 90% emotional footprints, 5% in front of its closest competitor. 
Which CRM Systems Are The Most Popular With Their Users?

Pros and Cons of Zoho CRM

Pros

  • A long history of value software makes Zoho CRM a dependable platform for storing customer data.
  • Delicate learning curve.
  • Plenty of power and usefulness.  
  • Helpful integrations, particularly with social media software. 

Cons 

A huge client base typically slows down the system and clients may have to wait a little longer for information.

Review

Zoho CRM is an instinctive and robust CRM platform for organizations of all sizes. It is a credible software brand whose CRM platform offers an extensive element range and choice of price points, making it reasonable for more modest organizations yet in addition ideal for huge corporations. 

Highlights

  • Zoho CRM is loaded with advance CRM components and offers plenty of helpful integrations with other software. 
  • Customers refer to their Social Tab as one of the best features, as it permits organizations to immediately get to their social dashboards to deal with their social media accounts. 
  • It weds client information with social media data for a more comprehensive customer profile. 

Shortcomings

Having a huge client base can be a double-edged sword, with frequent complaints about significant delays for customer care. Workflow automation is just accessible with the Professional version, yet beyond that, weaknesses are rare. 

Reputation

Zoho CRM has no accreditation with the Better Business Bureau, yet it receives ideal reviews both by customers and software reviewers. Finances Online give it an item score of 9.4/10 and a customer satisfaction score of 92%, alongside a 5/5-star rating for Value for Money, Ease of Use, and Customer Support. Negative remarks are hard to get a hold of. 

Zoho CRM User Review Scores:

Finances Online User Satisfaction Score92%
Capterra User Review Score4.2/5
Trust Radius Product Score7.7/10

Integrations

Product integrations with Zoho CRM permit clients to consolidate their number one software for a more extensive CRM experience. Zoho CRM offers a lot of reconciliations with numerous well-known software. Alongside the remainder of the Zoho product suite, here are some of its key integrations:

Sales/MarketingFinance/AccountingProductivityOther
MailChimpQuickbooksGoogle G Suite IntegrationWorkApp
ContactologyMicrosoft Office 365Click Desk
Constant ContactOne SaaSWufoo

Additional Product Info

Zoho offers a whole suite of business tools that, when consolidated, affords the users more power and functionality. 

  • Zoho Meeting.  
  • Zoho Desk.  
  • Zoho Inventory.  
  • Zoho Recruit.  
  • Zoho Invoice.  
  • Zoho Sites.  
  • Zoho Books.  
  • Zoho Analytics.  
  • Zoho Mail. 

Conclusion

Zoho CRM, with a Net Emotional Footprint of +83, dominated in product improvement amongst the renowned CRMs used across all the Trades and Industrial Sectors. Zoho Partner USA targets giving an extraordinary and incredible set-up of software that empowers you to organize your whole business easily and effectively. At last, customers are generally happy with vendors like Zoho CRM.

Zoho One

What is ZOHO One: How to use it for Your Business?

ZOHO One is an integrated business management suite designed to help Companies of all sizes, manage deals, advertising, finance, human resource (HR) further which sky is the limit. There are a number of features viz. digital signatures, project tracking, accounting, contact management, and group calendars to name a few. 

The applications empower the sales team to produce leads, manage customer records and speak to them by means of telephone, live chat, or online meetings. Marketers can construct custom websites and use visual analytics to follow visitors’ engagement and interaction with pages. It additionally helps HR Managers with candidate following, resume analyzing, interview scheduling, time tracking, and onboarding. ZOHO One empowers support teams to provide distant assistance. 

What is ZOHO One?  

ZOHO One is a fully-featured cloud application suite to maintain your whole business. It accompanies the enterprise version of 40+ ZOHO applications covering a wide scope of utilization cases, with one admin panel including overall analytics.  

At the point when it was first launched in 2017, ZOHO One presented itself as ‘the working framework for business’ needed to give organizations a one-stop solution for their all-digital business needs.  

The suite has a broad spectrum intended to work on the overall activities of the business. This incorporates communications, sales, back-end processes, Customer Care, HR, ZOHO Office Suite, Accounting, CRM, mobile applications, and much more.  

For independent companies searching for an integrated system, our ZOHO One Partner USA offers a reasonable solution that even new businesses can comfortably adopt within an optimum budget. 

The Benefits of an Integrated System: ZOHO One  

  • The advantages start with not having to integrate and maintain various solutions or independent applications for various sectors of your business. As an organization, you will spend less money on IT, which can be utilized towards other segments of your business operations.   
  • When you have an integrated system, your business will be more proficient at processing every day activities and improving visibility. 
  • In case, everybody is utilizing the similar system, managers can access the data they require and can check its accuracy and updates made therein. Additionally, this data can be accessed effortlessly from any place, anytime and on any device.   

  • At the point when you are prepared to grow and expand, it is a lot simpler to take an integrated system and apply it to new areas. You will actually want to prepare new workers on a solitary stage, which will make it a lot quicker to receive so you can get new activities ready for action in less time.   
  • Training is a vital segment of ZOHO One. The organization gives constant free training to new clients.  
  • The time and cost needed to make everything work together results an organization being less productive, which at last obstructs development. Having integrated software eliminates these intricacies and it smooths out the activities of the organization.  
  • An integrated system gives everybody in the association expanded perceivability, keeps each colleague on the same page and delivers up-to-date and precise data. 
  • Communication is one of the most powerful pillars of effective businesses. Regardless of whether it’s communication between groups, inside groups or with clients; an effective tool can make a difference.  Use ZOHO One application to run and improve both online and offline marketing campaigns efficiently and effectively. 

SOME OF THE EXCLUSIVE FEATURES- ZOHO ONE 

1. Operating System for Business 

ZOHO One changes the game by offering a complete gamut of application suites at an unbeatable price. ZOHO One has aligned the whole team into one unit and empowers you to settle on data-driven choices.  

2. All-In-One Suite  

ZOHO One provides organizations with all the applications they need to secure and serve clients (marketing, sales, and support apps); run tasks (finance, recruiting, and related HR applications); and give all the tools to its representatives to work cooperatively and complete their work (office suite, mail, individual productivity, and collaboration applications). They can even form custom applications for unique business needs and put them under the same umbrella—making a solitary working system for the whole business.  

With 40+ integral versatile applications alongside a few additional items, ZOHO One offers the broadest set-up of business applications in the market alongside administrative control panel for centralized administration and provisioning.   

3. Unrivaled Integration 

The organization can integrate effectively with third-party applications to guarantee a smooth running of the business as ZOHO One offers many combinations focusing across its applications. These integrations conjoin sales, marketing, customer support, accounting, human resources, and other activities while also promoting communication and collaboration among partners, clients, and sellers.  

ZOHO One likewise integrates with many leading third-party programming applications, securing client decision and adaptability. It breaks the conventional way to deal with integration including enormous financial plans and multitudes of costly IT experts to integrate application storehouses from numerous sellers to set up IT.   

4. Centralized Administrative Control 

ZOHO One offers one secure record and single sign-on access to the whole suite. A solitary admin panel empowers and controls access, simplifying provisioning, access, and audit. Clients are provisioned, groups made and shared across applications; all from a solitary spot. Policies might be characterized such as implementing two-factor authentication for all representatives to guarantee secure access. Control can be centrally enforced or delegated through service admins for individual divisions and groups.  

5. Disruptive Pricing Model 

This operating system shares with traditional vendor pricing strategies —like redesigns, additional items, multi-year agreements, and usage limitations—designed to chain the client to the seller and make genuine pricing opaque.  

ZOHO One incorporates enterprise-level editions of all business applications, alongside portable, local applications and extensions. This framework doesn’t tie the entrepreneur into multi-year legally contractual formalities.  

CONCLUSION 

ZOHO One offers all the things we currently utilize and require in addition to a lot more features that we are presently use in business on a day-to-day basis.  

The integrated system developed by ZOHO One that all employees can be,, connected to one another, making your data and business streams all associated, without the need for any complex integration. Even a marketer can customize and set up all the devices without any assistance from the IT team. Contact a Zoho Consultant today.

This article What is Zoho One:  How to use it for Your Business can also be found on LinkedIn Business Articles.

Travel Agency Marketing Why Zoho CRM Simplify

Travel Service Marketing: How Zoho CRM Simplify?

The travel Industry is perhaps the most influenced commerce on the planet today due to COVID-19. The travel industry is in a unique situation since transport serves as a vector for spreading the infection. It is normally focused on for breaking the chain of spread of the infection. The travel industry has a unique component which includes movements and this constantly powers the spread of infections.  

These result in fear of travel to those objections and cancellation of flights, hotel reservations and other booked events.  

Aircrafts, travel agents, destination sites, car rental, restaurants and hotels have all been affected. 

We as a ZOHO Consultant principally helps your business manage three core activities: 

 1) Acquiring and Qualifying Sales Leads 

2) Marketing to New and Existing Clients 

3) Business Planning and Forecasting 

Post Major Travel Trends in 2021  

Let’s look at a few points of the significant voyaging patterns of post-Covid-19 circumstances.  

  • Limited Destinations  

Individuals are yet not prepared to take public transportation and in this manner are leaning towards locally accessible options. They are focusing on places that are inside 300 miles and are at drivable distances.  

  • Coronavirus Safety and Cleanliness   

It is noticed that 70% of the clients will choose the spot based on the security estimates that are given by the associations. Clients are ready to travel based on Covid-19 prosperity measures. 

  •  Unwinding and Wellness Gateways  

After spending a hectic time at home for a year, individuals are presently keeping watch for somewhere to unwind. With the dread of Covid, travelers are preferring less travelling, and more on spa and wellbeing destinations.  

  • Voyaging Solo or Just Family  

Clients are liking to either travel solo or with just their close family. Keeping in touch with others are the principal standards that the vacationer of 2021 is looking for.  

Travel Organizations observed that individuals are travelling solo so that the interest for singles’ opening has expanded by 76% from 2019.  

Instructions to Kickstart Your Travel Business Post Pandemic:  

Here’s the means by which Travel Agency CRM incorporated with ZOHO Campaigns assists you with making great email campaigns: 

  1. Centralize Your Data  

  • Putting all your information in one spot becomes simpler to design and plan your actions.   
  • Putting your information base in the cloud will hold you back from losing them. You can utilize a ZOHO CRM for the entire business reason, that will help you unimaginably.  

  1. Update Your Website  

  • Reconsider your site and make it market-friendly considering all the features of Covid-19 wellbeing measures embraced by your organization and assure a protected excursion to clients.  
  • Digitalization of client support can be a significant move with the help of ZOHO CRM effectively and efficiently. Be immediate with input and guarantee any sort of help to your clients as and when required.  

3. Contact Your Existing Customers  

Nothing can beat the dash of individual help to a client. Call them or send an email and let them know that you are ready to take on the world. Offers and limits go far. You can offer something unique to your previous clients.  

Make a client driven showcasing methodology and receive great outcomes in return.  

  • ZOHO CRM can be utilized to give you every detail of the subtleties of your clients alongside their movement inclinations. You can survey all the data and present a customized travel opportunity for them.  
  • The Travel Agency ZOHO CRM proves to be useful in this part, where you can get all information under one rooftop, which doesn’t need an application and can be gotten to from any electronic contraption.  

  •  With our Travel Agency ZOHO CRM, you can incorporate your information, follow leads and plan appropriately.  

 4. Make Awesome Campaigns  

If you want your clients to remember your business, the ideal approach is to make booked bulletins on a month to month or week after week premise.  

You can likewise send computerized follow-up messages as per the clients’ conduct and ZOHO CRM can be used for this purpose as well.  

Email advertising efforts can be made a lot simpler with the assistance of ZOHO Campaigns which accompany different customization and computerization procedures that will assist you by the arrangement of clients.  

5. Strange Destinations  

With the Covid-19 pandemic still ever-present, explorers are in the search for interesting and unique spots. Less individuals and the lesser groups are what makes individuals to head out to disliked objections.  

Take as much time as necessary and do your exploration completely.   

6. Web-based Media Marketing  

Individuals are snared via online media now like never before. Use this chance and clear a path for an effective web-based media showcasing system like ZOHO.  

Any time we book a vacation, we quickly begin imagining the spot. You can make a pleasant video of the spots that are a piece of their forthcoming agenda and transfer it on their page.  

Working with legitimate and energizing visuals is a significant piece of social media promotion since pictures deeply affect an individual’s psyche.   

Conclusion 

Arranging and promoting are the critical fixings to begin with.  The Travel Agency CRM like ZOHO comes extremely convenient now when you need to excel. We as a ZOHO Partner set ourselves up for the post-COVID age. CRM will assume a basic part in getting travel organizations on the rise again. It is, surely, the ideal opportunity for organizations working in the travel business to put resources into CRM programming improvement. 

So, resist the urge to panic and launch your Travel Agency business with a bang. 

This article Travel Service Marketing: How Zoho CRM Simplify? | LinkedIn is also posted on LinkedIn Business Articles.

ZOHO ONE VS ZOHO WHAT IS THE DIFFERENCE?

Zoho One vs Zoho: What is the Difference?

  1. Sales Force Automation:   

  • Lead Generation & Qualification   
  • Sales Stage & Probability Analysis  
  • Competitive Analysis  
  • Real-Time Forecasting  

  1. Lead Management:   

  • Automate, Fastrack, capture, and import lead management process  
  • Match sales-ready leads to the right salesperson.  

  1. Account Management:   

  • Single database and reliability programs  
  • Client data across products, geographies, accounts, and status  
  • Parent-child relationships between client accounts and their subsidiaries  
  • Price quotes, sales orders and invoices  

  1. Effective Follow-up:  

  • Log essential customer calls and save customer meetings and calls in the calendar  
  • Invite employees and contacts to conferences and events  
  • Manage recurring events by day, week, month, and year  

  1. Website Integration with Forms:  

  • Create forms with no coding and upload forms live instantly  
  • Set rules to simplify lead distribution  
  • Catch leads directly into your CRM  

  1. CRM Workflow Management:  

  • Workflow alerts and associate tasks to the workflow rules  
  • Email notifications with templates and custom functions  

  1. Sales Tracking:  

  • Monitor and import sales opportunities   
  • 360-degree view and drag-and-drop customization wizard  
  • Sales pipeline and sales escalation process  

  1. Pulse:  

  • Track records that are critical to your business based on your criteria  
  • Keep on top of sales updates in real-time  
  • Sort records by record owner and module  
  • Complete visibility based on the last action  

  1. Sales Forecasting:  

  • Revenue-based on data inside ZOHO CRM  
  • Make, assign and revise sales   
  • Evaluate individual and team performance  

  • Forecast accuracy against commit amounts  
  • Completely customizable forecast reports and dashboards  

  1. Productivity:  

  • Business Card View  

  • A quick glance at essential details of the contact without scrolling or searching  

  1. Mail Magnet:  

  • Captures collates and distributes customer email activity within your CRM  
  • Send emails via your favorite mail client  

  • Share emails and Create mail merge templates  
  • Find updated user info in merged documents  
  • Manage templates in secured folders  

  1. Document Library:  

  • Role-based folders, sub-folders, and share to your salespeople  
  • Send documents from your CRM  
  • Quick feedback from staff to improve document  

  1. Social CRM:  

  • View social interactions of your brand with a prospect  
  • Reply to direct messages, likes, and mentions via your brand’s social profile  

  1. Mobile CRM:  

  • Present access to customer data  

  • Receive sales alerts  
  • Search customers nearby, create tasks  
  • Capture trade show leads directly into ZOHO CRM  
  • Digitalize and save business cards on your iPhone  

  1. CRM for Google Apps:  

  • Custom Modules, API, Webhooks, and Custom Functions  
  • Create campaigns, email marketing & autoresponders  
  • Enable security controls, organizational hierarchy & territories  

ZOHO One  

Features: –  

  • Integrated and customizable system to work, define and improve processes  
  • Fully customizable sales process and Workflow Automation  

  • Real-time performance dashboards & automated report generation  
  • Out-of-the-box AI, business knowledge, unified communication tools  
  • Inter-team Communication, Real-time notices  
  • Marketing, Email Management, Social-Media interaction management  
  • Invoices and estimate creations, tracking income and expenses, Inventory dealing   

  • Ticket tracking, help desk, sentiment analysis & Project Management  
  • Powerful analytics powered by AI and website tracking functionality  
  • Telephony, email & third-party integrations  

 Benefits: –  

  • Access from multiple devices integrate business applications  
  • Zoho One offers all in one Solution to all Business Vertical like Sales, Marketing, Operations, HR, Accountings etc

  • Integrates smoothly with Telephony & SMS services  
  • Unified communication portal, customized views, mobile device accessibility  
  • Seamless flow of data to marketing, finance, third party applications  
  • Track, hire/recruit applicants, electronically sign documents, onboard virtually  
  • Email marketing, campaign management, and track ROI  

  • Real-time reporting and data insights  
  • Automation of routine tasks, deliver a superior customer experience  
  • Flexible pricing and improve sales  
  • Efficient and effective forecasting and planning tools  

ZOHO CRM vs ZOHO One Pricing  

The ZOHO CRM Enterprise version is $54.45 AUD/client/month, including GST, or $35USD/client/month for the remainder of the world.   

What makes ZOHO One a gamechanger is the complete expense each month, of $47.30 AUD/client/month including GST, or $35USD/client/month for the remainder of the world. This makes ZOHO One less expensive than ZOHO CRM. 

Comparison between the features of ZOHO CRM and ZOHO One: – 

ZOHO CRM   ZOHO ONE 
Subscription Management ✅  Subscription Management ✅ 
Service Management ✅  Service Management ✅ 
API ✅  API ✅ 
Access controls ✅  Access controls ✅ 
Accounting ❌   Accounting ✅ 
Accounting Integrations ✅  Accounting Integrations ✅ 
Activity Dashboard ✅  Activity Dashboard ✅ 
Activity Management ✅  Activity Management ✅ 
Activity Tracking ✅  Activity Tracking ✅ 
Ad hoc reporting ✅  Ad hoc reporting ✅ 
Advertising Management ✅  Advertising Management ✅  
Agile Methodologies ❌  Agile Methodologies ✅ 
Alerts/ escalations ✅  Alerts/ escalations ✅ 
Analytics/ROI tracking ✅  Analytics/ROI tracking ✅  
Application Management ❌   Application Management ✅ 
Appointment Management ✅  Appointment Management  ✅  
Billing & Invoicing ❌ Billing & Invoicing ✅ 
CRM ✅  CRM ✅ 
Inventory Management ❌    Campaign Analytics ✅ 
Campaign Management ✅  Campaign Management ✅ 
SALESIQ Chat ❌ SALESIQ Chat ✅  
Campaign Scheduling ✅  Campaign Scheduling ✅ 
ZOHO ONE is all in one Ecosystem which touches all the areas of a business.

CONCLUSION: – 

ZOHO One is the Ecosystem of 40+ applications vs ZOHO CRM which is designed to address your Sales & Marketing side of business mainly. If you need everything in one bundle, then you can choose ZOHO One. It covers a large portion of your business needs. It is more feasible to have your entire system integrated and managed by a single source.