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Zoho One vs Zoho: What is the Difference?

By August 30, 2021January 28th, 2024One Comment
Choosing the right CRM program for a small to medium company is not an easy task.  ZOHO and ZOHO One are some of the most affordable and efficient pieces of software available in the market today. Although one may have heard of Zoho and its many facets and abilities to address just about every aspect of your business life…Have you heard about Zoho One? So, what are the main aspects of these two pieces of technology, and what are the main differences between the two? ZOHO Partner USA enables you to learn how to use the CRM effectively and get faster results through the use of their trial versions and such. ZOHO CRM: ZOHO CRM is software that adequately manages your essential client connections. It digitizes your sales, marketing, and support on a solitary platform. ZOHO One CRM:  ZOHO One is an integrated suite that empowers you to maintain your business. ZOHO One comprises more than 40+ online applications for sales, marketing, accounting, communication with teammates and customers, and much more. This includes web, mobile, and installed versions of our applications, just like program expansions and other valuable items.

Features Of Zoho CRM

Sales Force Automation:

  • Lead Generation & Qualification
  • Sales Stage & Probability Analysis
  • Competitive Analysis
  • Real-Time Forecasting

Lead Management:

  • Automate, Fastrack, capture, and import lead management process
  • Match sales-ready leads to the right salesperson.

Account Management:   

  • Single database and reliability programs
  • Client data across products, geographies, accounts, and status
  • Parent-child relationships between client accounts and their subsidiaries
  • Price quotes, sales orders, and invoices

Effective Follow-up:  

  • Log essential customer calls and save customer meetings and calls in the calendar
  • Invite employees and contacts to conferences and events
  • Manage recurring events by day, week, month, and year

Website Integration with Forms:  

  • Create forms with no coding and upload forms live instantly
  • Set rules to simplify lead distribution
  • Catch leads directly into your CRM

CRM Workflow Management:  

  • Workflow alerts and associate tasks to the workflow rules
  • Email notifications with templates and custom functions

Sales Tracking:  

  • Monitor and import sales opportunities
  • 360-degree view and drag-and-drop customization wizard
  • Sales pipeline and sales escalation process


  • Track records that are critical to your business based on your criteria
  • Keep on top of sales updates in real-time
  • Sort records by record owner and module
  • Complete visibility based on the last action

Sales Forecasting:  

  • Revenue based on data inside ZOHO CRM
  • Make, assign and revise sales
  • Evaluate individual and team performance
  • Forecast accuracy against committed amounts
  • Completely customizable forecast reports and dashboards


  • Business Card View
  • A quick glance at essential details of the contact without scrolling or searching

Zoho Mail Magnet:  

  • Captures collate and distribute customer email activity within your CRM
  • Send emails via your favorite mail client
  • Share emails and create mail merge templates
  • Find updated user info in merged documents
  • Manage templates in secured folders

Document Library:  

  • Role-based folders, sub-folders, and share with your salespeople
  • Send documents from your CRM
  • Quick feedback from staff to improve the document

Social Media Monitor CRM:  

  • View social interactions of your brand with a prospect
  • Reply to direct messages, likes, and mentions via your brand’s social profile

Mobile CRM:  

  • Present access to customer data
  • Receive sales alerts
  • Search for customers, create tasks
  • Capture trade show leads directly into ZOHO CRM
  • Digitalize and save business cards on your iPhone

CRM for Google Apps:  

  • Custom Modules, API, Webhooks, and Custom Functions
  • Create Zoho campaigns, email marketing & autoresponders
  • Enable security controls, organizational hierarchy & territories


Features Of Zoho One

  • Integrated and customizable system to work, define, and improve processes
  • Fully customizable sales process and Workflow Automation
  • Real-time performance dashboards & automated report generation
  • Out-of-the-box AI, business knowledge, and unified communication tools
  • Inter-team Communication, Real-time notices
  • Marketing, Email Management, Social-Media interaction management
  • Invoices and estimate creations, tracking income and expenses, Inventory dealing
  • Ticket tracking, help desk, sentiment analysis & Project Management
  • Powerful analytics powered by AI and website tracking functionality
  • Telephony, email & third-party integrations

Benefits Of Zoho One

  • Access from multiple devices integrates business applications
  • Zoho One offers all-in-one Solutions to all Business verticals like Sales, Marketing, Operations, HR, Accounting, etc.
  • Integrates smoothly with Telephony & SMS services
  • Unified communication portal, customized views, mobile device accessibility
  • Seamless flow of data to marketing, finance, and third-party applications
  • Track, hire/recruit applicants, electronically sign documents, onboard virtually
  • Email marketing, campaign management, and tracking ROI
  • Real-time reporting and data insights
  • Automation of routine tasks, delivering a superior customer experience
  • Flexible pricing and improved sales
  • Efficient and effective forecasting and planning tools

ZOHO CRM vs ZOHO One Pricing 

The ZOHO CRM Plus version is $57.00 per user/month, billed annually, or $69 USD billed per month. What makes ZOHO One a game-changer is the price at only $37.00 per user per month billed annually, $45 billed monthly This makes ZOHO One less expensive than ZOHO CRM. Comparison between the features of ZOHO CRM and ZOHO One:
Subscription Management ✅ Subscription Management ✅
Service Management ✅ Service Management ✅
Access controls ✅ Access controls ✅
Accounting ❌ Accounting ✅
Accounting Integrations ✅ Accounting Integrations ✅
Activity Dashboard ✅ Activity Dashboard ✅
Activity Management ✅ Activity Management ✅
Activity Tracking ✅ Activity Tracking ✅
Ad hoc reporting ✅ Ad hoc reporting ✅
Advertising Management ✅ Advertising Management ✅
Agile Methodologies ❌ Agile Methodologies ✅
Alerts/ escalations ✅ Alerts/ escalations ✅
Analytics/ROI tracking ✅ Analytics/ROI tracking ✅
Application Management ❌ Application Management ✅
Appointment Management ✅ Appointment Management  ✅
Billing & Invoicing ❌ Billing & Invoicing ✅
Inventory Management ❌ Campaign Analytics ✅
Campaign Management ✅ Campaign Management ✅
Campaign Scheduling ✅ Campaign Scheduling ✅
ZOHO ONE is all in one Ecosystem which touches all the areas of a business.
CONCLUSION: – ZOHO One is the Ecosystem of 40+ applications vs ZOHO CRM which is designed to address your Sales & Marketing side of business mainly. If you need everything in one bundle, then you can choose ZOHO One. It covers a large portion of your business needs. It is more feasible to have your entire system integrated and managed by a single source zoho crm zoho bundle Having a difficult time deciding which one is better for you.  Zoho offers free CRM trials so you can test out a product before committing to it. There are many reasons to try before you buy but even the trialing phase requires a bit of due diligence to make sure you’re getting the most out of your free trial.  The Enable team is standing by ready to take your call to help you better understand what is right for you!

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